Return & Refund Policy

At Farmer Story, we are committed to providing you with the freshest fruits and vegetables. If you are not completely satisfied with your purchase, please review our return and refund policy below:

1. Eligibility for Return/Refund:
• Returns or refunds are accepted within 24 hours of delivery.
• To be eligible, the items must be in their original condition and packaging.
2. Requesting a Return/Refund:
• Contact us via email or phone within 24 hours of receiving your order.
• Provide your order number and a brief description of the issue.
3. Return Process:
• We will guide you through the return process, including any necessary steps for returning the items.
• You may be asked to return the items to us in their original condition.
4. Refunds:
• Once the returned items are received and inspected, we will process your refund.
• Refunds will be issued to the original payment method used at the time of purchase.
5. Exceptions:
• Perishable items may not be eligible for returns or refunds unless there is a quality issue.
6. Contact Information:
• For any questions or concerns regarding our return and refund policy, please contact us at [email address] or [phone number].

Thank you for shopping with Farmer Story. We appreciate your understanding and cooperation.